@Drew Sygit you don’t know my approach- just because someone makes a comment or ask a question doesn’t mean they haven’t reached, read or watched videos.

Gox online filing system will be able to check the results by logging into the system.

You can probably find an online link about how extreme temperature changes are not the ideal way to heat a home and cost more in the long run.I don't know what the local rental rules are where you are, but look them up and see if you can give her notice. 

You can research these online.

Check online reviews and interview multiple contractors to compare bids.

I do agree with everyone here that their customer service is by far the best I have ever had comparing to any other online investment platform.

@Steve Rosenberg - I appreciate your comments and am considering a video walk-through for future tenants.  

Go to Etsy and search for "rental property tracker," and you will find hundreds of nice spreadsheets to track 10-20 rentals, usually for under $10.Software has extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

@Megan Mason recommend you watch some of the videos from @James Wise youtube channel on S8 evictions.We've been dealing with S8 tenants for over 20 years and they are NOT a cure-all for rent collection challenges.Since rents in Class A & B areas exceed S8 limits, most of your S8 rentals are going to be in Class C/D areas. 

Obviously, using the online listing page at ALE solutions is different than a cold email, and I am referring to the latter.That brings up an obvious question: how do you develop those leads, then?