We have buildings with no parking lot and private entryways, so tenants are responsible.

They do a good job being responsive and getting things done, but the final result was just not there for us.

The responses from this group have been incredibly helpful. 

@Mike Sferayou got some great responses to this including from @Kevin Sobilo and @Bill B.there is no right answer to this question.right now, i am looking to minimize outlays on rental properties, and am having success with seller financing. 

In response to Mary, no mobiles, no modular homes permitted.

The lease states that the tenant is responsible for landscaping and lawn maintenance.

that is typically 5-10 years+ of ownership.2. turnkey isn't entirely passive. you have to manage your property manager. they are responsible for doing whatever their management agreement says they're responsible for, and you are responsible for doing what it says you're responsible for. 

I would want to see the invoice and have a chat with the PM about their responsibility to protect my income.

Quote from @Josh Madigan: Thanks for the response, this makes sense.  

@Krystyna Schexnayder Thank you so much for this response.