Later she said she was diagonally across from a bus stop that her kids used.

I would not let the women moving out off the hook, unless the incident falls under any domestic abuse laws that you may have in Colorado or he finds a replacement roommate that you find acceptable.

I know the insurance industry stopped the sink hole claims around 2011 (at least in Florida) due to an abuse of the repair privilege.

For rentals, yes, for selling.....hmmm....no.They look ok, I'm not convinced they are as hard wearing as people say they are (I've seen a year old abused floor look awful), I dunno.

Unless there a medical problem, running the house below 72F, in my opinion, is abuse of your equipment. 

However, if you only had to change the carpet due to their ABUSE, charge them the replacement cost of the carpet and put it towards whatever the laminate costs.How long has the carpet been in place, and do you charge a premium fee or additional deposit for pets?

You're being used and abused.

One of many commute stories of Bay Area:A 2:15 Alarm, 2 Trains and a Bus Get Her to Work by 7 A.M.

If abused, I almost guarantee you that at some point, we will all pay for it in some form or another.

(c) A landlord shall not abuse the right of access or use it to harass the tenant.