Lowball offers seem to me to be more of an irritant to the agent because they have to take the time to present it even if they know it will be rejected. 

In my experience, those really tend to irritate people....alienate them.

I too was irritated by @Bill Gulley and when I first mentioned assigning and wholesaling.

So it's important to ensure you have records and the issue is that sometimes guests go in with lotions etc. which cause irritation. 

Its only a matter of time before the neighbors become irritated with the eyesore they live next to. 

The influence scoring seems pretty ridiculous (I'm a big boy, so I won't say it's demoralizing, but at a minimum somewhat irritating to have to stare at the large number there).

It irritates me!

There are ways for you to filter the irritated callers without talking to them directly.Yes, your letter is sensative, but takes a lot of words to say, 'hey, don't get mad at me if you don't like me writing you.'

I personally cannot believe how some people are so irritated that they actually go through with complaining instead of just throwing it out.

The worst thing you can do is be seen as an unreasonable and irritating component.