Those guest protection policies for most other channel managers are simply priced as a flat rate <$100 per stay insurance policy.

Does the tenant pay for the utilities as of now and you are simply upgrading the system? 

Southern border of the land is Wilson Creek (a large, well established, full time creek with old growth trees)Approx 1 acre of non-recoverable flood zone along length of creekTwo small ponds on the property, which can be filled in to utilizeSmall neighborhood to East of property line with utilities ready and available for project Currently a couple of older homes and barn structures on property (100% liveable and well maintained)Wilmeth Rd is currently expanding down the block to a 4 lane road which connects to Highway 75 in McKinneyLarge developments are underway within a 1/2 mile to 3 miles out radius<4 miles to Costco, ChickFilA, WholeFoods, Cinemark, major hospitalAT&T Fiber and Atmos Gas at front of propertyA water well can be run, if desired, or tap into the city's water (currently on city water and has large main at front of property)A CE firm has drawn up plans for a small, 12 home, 3/4 acres development.

@Evan T.

They CAN be if you are simply leasing to those businesses.

It was done simply because I enjoy helping in my very limited way. 

I would recommend them to get you set up for seeing all future bookings, the listing info and data, etc. and have them deal with it or simply ask them to switch their STR software to another platform specifically for those units under management...

On top of that, demand isn't really the problem, it's simply new supply having to get absorbed.

However in the future because  of how these things tend to go, I would not have called insurance or a remediation company, I would have just fixed it immediately before it got too bad then warned the tenant not to do it again (and to be fair to them it’s odd that simply hanging a picture would cause a major plumbing leak, the likelihood of that happening is so low) and moved on.

My point is that we all have our problems, it's simply easier to notice our own because we live here and we have a free media that can talk about them openly."