Others, like this one, are so blatantly bad that the sheer volume of people raising money for them have destroyed the reputation of fund of funds across the entire industry.

My septic guy knew my lawn care guy, my lawn care guy connected me with a maintenance guy, my neighbor connected me with a plumber etc. 

@Alex Borczyk - just as an fyi - for passive multi-family investing, I've found in general the minimums tend to be around $50K (at least for the handful of reputable syndicators I've looked at investing with).

Some criteria to consider when evaluating a market are:- school districts-crime rate- job/population growth  If the crime is low, schools are reputable, and job/population growth are steady/high, chances are you are looking in the right markets. 

Besides Turno, does anyone know of a reputable Cleaner/Handyman in for STR in Seattle?

I am out of state so I have a reputable PM handling the tenant but I want to make sure I am adequately protected in terms of liability and such.

We refused the access and cancelled the remainder of our booking with Evolve5) Evolve is charging us $250 for cancel a contract they breached repeatedly, plus 50% fine on the terrible future bookings we cancelled in an effort to protect our property and reputation.6)Evolves' Success Team (Connor and Joel) both blamed Airbnb for Evolve's inability to vet or uphold any kind of standards in booking.7) Before this awful year trying to work with Evolve on our new TN property we worked with VRBO and Airbnb directly for our other properties for 8 years.

A female only accountability group that has a good reputation is Strive.  

If you're not a plumbing expert, hire a scope pro who understands plumbing and can walk you through everything (or have a trusted plumber watch the scope with you and explain it).I once bought a property where the seller had just installed a brand new sewer line.

Feel" the true beat of the portfolio's income and expenses performance before using leverage to speed up the growth of your portfolio.Using cash only will protect your bottom line in scenario's like yours when the properties don't perform as expected as you won't be on the hook to cover the mortgage expenses.Just my bias opinion so take it with a grain of salt.I've also witnessed many finger pointing instances when others get involved.Like a new property manager, realtor, contractor, etc...I've had my share of bad experiences with realtors that threw my company under the bus and got in the investors ear to flog it at any price just so they can make a quick commission.It get's very messy, painful and pretty much turns into a disaster with the investor not knowing who to trust or what to do anymore.Similar to what you post about has happened to me and my company many times and if allowed the opportunity, we do our best to fix and come good.Some loose trust and faith and I 100% understand, but as soon as someone leaves the wing of my company there is not much that we can do because as I mentioned above, everyone else get's involved, has an opinion and the situation get's very messy.Having in-house property management is vital when such a "crisis" arises.I tried out-sourced PM when we first started and it was a disaster.We had no choice other than to bring it in-house.Hated my life for the first 5 years with in-house PM and fast forward 10 years, it has become our "golden goose" and a very well streamlined and beautiful business.From what I've seen and read on the forum and elsewhere it seems like RTR has a good reputation and what you have mentioned seems like a "worst case scenario".I hope RTR will assist you the best they can and all I can say is learn from the experience and don't give up.Do your best to weather the storm and focus on minutia.Don't have regrets and don't spend too much time dwelling on the past.Glimpse into the past to get guidance from what you could have done better and think ahead.Move forward smarter, more experienced and better.Wishing you well and much success with your future endeavors.