This business has Rules and Regulations that must be followed and policies and procedures that need to not only be implemented but followed.Tenants are very smart on what their rights are these days and if you violate them, even if by accident you will pay the price.

Making that note in my Standard Operating Procedure now!

It sounds like you need some very strict procedures that you do not want to waiver off.  

The Escrow Agent clearly knows the default payments as he gets fraction of the loan interest every month as part of his compensation on top of the initial closing fees.However, the escrow agent did not do anything nor give me any advice on the Quit Claim recordation procedures.  

Also, from a board and on-site owner's perspective, investors that move tenants in and out without notifying management, without following the proper move-in and out procedures and that don't explain the community rules to their tenants quickly annoy become a nuisance.

Consumer protection laws, time consuming and expensive court procedures, and so on have forced some hard money lenders to become even harsher when applying for a loan.

An attorney can guide you in proper procedure or do the work for you.

You should ask about the platform's legal procedures for this and how they'd deal with workouts if things don't go as planned.  

So the odds of them avoiding you and never showing, paying or contacting you are probably higher than them showing up at your door.Then, of course, try to screen tenants more closely, and this may hint at another issue with the pm if they got you tenants with problems that could have been detected with a standard screening procedure...

Is there anyone going or know the procedures.