Too many in your shoes focus all of their time and energy on preparing for the liability event and fail to address the items in their day to day business that can actually prevent liability exposure.

That page of the lease is what he sent me as my itemized list after move out as well.

I personally use Buildium but I'm always looking out for new features and pricing models from the others.

this property is relatively newer (2003) and I wonder what can be known about the two items you mention?

The one question I have is do you deduct anything for capital expenditures in this model or does that fall under the 10% maintenance?

Not an attorney or CPA so cannot help on those items.

A lot of those items should be within a typical lease agreement.

While they are good communicators, experienced with Section 8, and their software for rent collection is solid, we're increasingly concerned about a few key issues and would appreciate input from anyone with similar experiences:Turnover Fees Transparency:The turnover fees seem high, and despite our requests for itemized breakdowns and man-hours to justify these costs, we feel they may be taking advantage of our out-of-state position.

Just a few items that stood out reading your initial post. 

They also have amazing customer service which makes the monthly payment model worth it for me.