Fund higher quality cosmetic / light rehab for durability and dignity for tenants.

Are small-time landlords going to get stuck with less desirable tenants because the new stuff attracts all of the higher quality tenants?

People who complain about the quality of leads typically fail to understand that it takes months and sometimes even years to nurture and convert a lead.

Some people will say, "Take out a quality Insurance Policy and you will be protected."

Have you ever struggled to find a quality cleaner, or have one cancel last minute?

We kept the property in excellent condition and have made upgrades to it as necessary to attract high quality renters.

Finally, check crime rates, school quality, and vacancy trends to ensure the neighborhood supports long-term appreciation and stable tenants.Good luck!

Quote from @Andrew Steffens: I would follow the advice above to see if you can improve seated comfort but short of that I would not go and replace, at least not yet.  4 stars is good and it seems you will get more 5 stars based on 2 previous to bring it up. 

Looking at your question the proper guidance will greatly vary based on the contract your current PM and you have. 

Patch holes, sand rough spots, and use quality paint for a long-lasting finish.Step 43: Fixtures & Finishing DetailsNow for the small details that make a big impact:Lighting: Install recessed lights, pendant fixtures, or ceiling fans that complement the home’s style.Hardware & Accessories: Swap out doorknobs, towel bars, and mirrors for a fresh look.Safety Essentials: Install smoke detectors, GFCI outlets, and other safety features to ensure the home is functional and up to code.Step 48: Final Cleaning & Make-ReadyWith everything in place, it’s time for a deep clean:Exterior: Pressure wash the driveway, sidewalks, and any outdoor surfaces.Interior: Clean windows, floors, and countertops until everything sparkles.And that’s it—you’ve officially completed a full rehab!