I suspect they are using someone else's identity or hiding something negative from their landlord.It is not uncommon for people to have good credit but still have an eviction or other problems with a previous landlord.

Support didn't respond back to me until two business days later and then they asked to me provide some info to verify my identity (which I had already provided on the 25th) so I provided the info again. 

His response to what led to this decision was identical to what others have posted. 

It often might take asking why 5 times to get to the root why.Also, I notice that often that why shifts...for me in the beginning, money was important because I thought it gave me power, and growing up I was pretty insecure due to a lot of high schooling bullying...come to find out the power does NOT COME FROM MONEY, but rather from within after identity who you want to become and don't let your past define you. 

@Val BerechetAs much as I think it’s disingenuous for the international media to focus on any incident in Mexico they can get their hands on while conveniently ignoring to report identical if not worse crime in their own backyard, I don’t really mind after all.Indeed, it makes people aware of the problem (in case they’re not) and, most importantly, It forces the Mexican authorities to act promptly and preventatively (which they normally always end up to do) and everybody is better off because of that.

Owner managed, but be identical name

Crypto is an artificially limited commodity that can be copied and the substitute is identical or even better.

The best asset protection is hiding your assets; second best is hiding your ownership identity behind numerous entities3.

He was sued by the state on various charges like telecommunications and identity fraud, but was slapped on the wrist.

Every single beach STR looks identical so just being different can make a huge difference in numbers.