You can also ask for a copy of the policy.  

I'd love to see a copy of it as I'm dealing with a potential tenant who's pushing things a bit.

He told me to call in sick and come to the training lol but then he handed me his personal copy of the phone script that he had been using during his presentation.

Enjoy $45 off with code JUMPSTART45 I'm not sure if this part copied over (hard to see on my phone) :$45 dollars off with code JUMPSTART45

Retrieve important documents: Request copies of all records and documents, including security deposits.

They saw this works, and would like to join me for another project, which is a COPY and PASTE basically.

Requiring a copy of a government-issued ID is a good extra layer of security.

Can you please provide me a copy of the MHP evaluator?

Send her a certified letter (keep a copy for yourself) with your concerns of her not turning on the heat and the problems that can occur with frozen pipes and repair cost in which she will be liable for if she doesn't comply.Is she using space heaters instead?

Feel free to DM me if you'd like more insights on all this (we don't do biz in Alabama so got nothing to lose).Here's some other "copy & paste" advice on how to search for a better PMC:----------------------------------------------------------------------------------------------Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.