We are a customer service company that happens to work in the real estate industry.  

They changed their policy promptly.It seems to me that some companies could use this as a tactic to scare customers from discussing what they feel to be their version of events. 

My only complaints with their customer service are 1.

Financial Freedom Network I laughed at -- after reading the agreement, no comparable value for that monthly price -- 3 or so years ago, if value has changed now, my time-based disclaimer is as aforementioned -- and Legrand would do well to disconnect FFN from his name, as I believe FFN is now out-sourced, whatever.I empathize with you , Joe and the other responders, but when I read Legrand’s, and most of the other guru’s, contracts prior to trying a teaser product, it clearly stated in the agreement that if customer did not want the upgrade service for which the teaser/free product, free video, whatever, was being given away, then customer must cancel within the stated period of time, which almost always range from 30 to 90 days [60 days is becoming more common, as more folks forget to cancel]So long as terms to cancel are clearly stated prior to contracting, I don’t find it unethical, -- and real estate gurus have merely adapted a teaser or rebate marketing technique used in most every industry -- recently even Chrysler cars [try our minivan for 60 days!

I started by patching about a dozen (not small) holes in the wall, re-doing all the drywall in the bathroom, installing new shower plumbing, putting in recessed lighting, installing seamless LVP throughout, texturing/priming/painting all walls, installing new 5 inch pine baseboard all around, and installing custom bathroom vanity/pantry cabinets, and hanging new custom shaker doors in the kitchen.

Looking at our customer database mapping a lot of our customers come from 15 miles away in a larger town. 

Question.. why would Peter, or any of the other so-called gurus charged you thousands of dollars for a course that is mostly outdated, customer service is very poor of even nonexistent, and here is the kicker....

Obviously they are customized to what works for us but some our templates maybe helpful for you to modify for you. 

If this is how they are treating a potential investor/customer who will bring them money, I wonder how they are going to treat existing investors who already have their capital tied up with Sunrise.Hope I am the last one!  

Are you looking for custom, semi-custom or spec homes?