They’re requesting what feels like an unreasonable amount of information, and the demands keep escalating.So far, they’ve asked for:A video tour of my home officeCredit checks on me and my partnerCopies of the deeds for every property we ownA copy of my partner’s home lease and utility billsBusiness phone billsA signed letter from the bank verifying our accountsBank statementsHonestly, it feels more like qualifying for a loan than trying to become a customer.

As you all know, Pricelabs has customization that can be set with base rates based on seasonality. 

I think making it more generic and less custom is the safer bet.

It’s entertaining to them sure but it solves nothing as there’s always 2 sides to the story the customer and the business.

I was unfortunately denied as of yesterday, but she said it's because I am a new customer for Key.

I'm a very patient customer, so I just let it go, but then I saw the BP podcast was promoting them again.

Unless Quickbooks has addressed the issue does not have a specific real estate module so you have to work around it using customers as properties and jobs as tenants.

Several factors indicate the company is not that concerned about efficiency or ease of customer process: the website, a process that seemed to focus on one issue at a time instead of all issues at once, and consistently poor communications and lack of common sense from the loan analyst we were assigned.It started off very well with the initial point of contact, Austin Lornson, who did a fine job of explaining the general refinancing process, responding quickly and thoroughly to our questions.

@Jules AtonWe have started marketing to our guests as it is cheaper to keep a customer than to find a new one.

I am a happy customer and would use this company again.