Throughout your communications the person should be prompt and courteous.  

They could shut off utilities without your permission, so they're being courteous and asking if you still need them.Does the house have galvanized pipes? 

Ours includes the applicant's character: "Applicant should be a courteous person who is generally clean and well kept in appearance, and demonstrates honesty, reliability, and follow through during the application process."

May not be courteous, might even be against "industry standards," but she's being fair.Put yourself in her position.

Treating tenants with respect and serving their needs with prompt and courteous service also helps sustain good landlord-tenant relationships.

., tenant complaints, maintenance requests, vacancy inquiries, etc.) in a timely and courteous fashion.2.

The staff has always been courteous and professional and the process runs smoothly.  

Communicate with ALL of them because you never know who might need to sell a property now or in the future.Use WHITE TYPED letters, be professional, courteous and helpful.

Be professional and courteous. 

You could ask the tenant to be clean, usually a hopeless case if they are not generally clean anyway ;) You can then bunch the showings together if you want to be courteous, and give proper notice to enter.There might be things that potential tenants are put off by.