Give me the horse and buggy vs a self driving car with immature software and sensors any day.My point is you should use as much technology as you can to make your life easier without going beyond its limits, and in the meantime always be on the lookout for new solutions that solve problems without creating new ones.

Never used software.

That’s funny to me they compare a home that’s taking on rain from the outside inside, basements full of water all the windows broken, everything is wet and has to be re paired.

Water is now leaking through the ceiling into my tenant's unit, and it's worsening with every rain also the neighboring unit has sever water damage (like a pool inside and it is owned by the HoA) and water from it leaking very dirty water from the shared wall to mine.

Most of our clients are professionals - physicians, attorneys, software engineers.

So, they can markup what they paid out and keep the difference.Most PMC industry software has these two options built in.So, it's just a matter of understanding how your PMC is marking up maintenance and not expecting it to be for free.Regarding the specific charges you mentioned - there has to be some level of trust with your PMC. 

On a more enterprise scale, I employ RevMax software as well as a fractional revenue manager who looks at the prices daily on a market level and a comp set level. 

I have ~20 doors in OH that I self manage (there are some awesome softwares out there now for self management) and am looking to start investing in Buffalo too.

The simple reason is that you cannot even tell debit cards from credit cards without a special software.

Whether you need a CPA with just three rentals depends on the complexity of your situation and your comfort level with DIY tax prep.If things are pretty straightforward, you might be fine with tax software for now.