Ask them to explain how you're supposed to have a warranty w/o them giving you the receipt.3) Labor Charges: should be defined in your PM contract OR they should present a bid for your approval with labor & materials.Now a couple of thoughts in the PMC's defense:1) If you didn't get a receipt, how did you match the exact same model at Lowe's, so the price of $530 is apples-to-apples?

Legally you can claim estoppel and latches as a defense as they let it go on for so many years and you relied on it when buying. 

In their defense, college kids have no idea what the real world or business hours are like.

Sometimes good defensive investing is moving from stellar to mediocre  when you still can. 

Have fun.Some friendly advice, though… when you don't agree with people, it’s OK because we’re not supposed to be a hand-holding, kumbaya-singing forum, and differences in opinions are fine.But when someone doesn't agree with you, you become so defensive, aggressive and offensive. 

Hey congrats this is just like the DA who becomes a defense lawyer or an IRS agent who switch's sides and represents those being audited  etc etc..

Because they will get defensive if they feel you are pressuring them.

@Scott Leech and that lady in the other thread about DTI @Marjorie Patton.As soon as they don't hear what they want to hear, they tune their ears out and get defensive.

She will either take you seriously and move out, or she will show up in court with no defensible position and be forced out.The lease says she is responsible for electricity, but the former owner and property manager sets a precedent by paying it.

CSSI provides audit defense at no cost to you for as long as you own the property plus 3 years...that is how long the IRS can audit your depreciation schedule.