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9 October 2024 | 10 replies
I just talked to customer service and they said Landing has discontinued their listings and is terminating services and laying off staff.
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12 October 2024 | 54 replies
👋🏻 Annette from San Francisco 🧠 I’m a customer service/ guest service expert with 5 years of direct experience with Airbnb corporate.
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8 October 2024 | 0 replies
Whether it’s through customer databases, CRM platforms, property management software, or digital marketing efforts, real estate companies routinely gather personal and financial data for sales, leasing, and property management.
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8 October 2024 | 1 reply
The government wants to force landlords to cover the cost of cooling renters, but that same government doesn't protect paying customers from rolling blackouts.
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7 October 2024 | 8 replies
This will get rid of any bad (more issues with check or cash customers) customers and will also expedite the collection process, versus "the check is in the Mail" adding a week to our process currently.- Risk- There is very little risk of going backwards by both raising rents and moving people to autopay.
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8 October 2024 | 4 replies
I'd encourage you to do the same here.
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8 October 2024 | 16 replies
It adds significant value and can encourage guests to book with you again considering the well thought approach for their fur-babies.
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7 October 2024 | 24 replies
The customer service is awesome though and when they explain why I am having issues, it usually makes sense, but these types of things just aren’t an issue with Stessa.
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9 October 2024 | 11 replies
@Andre BrockRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.