The technical reason you should leave the heat on low is that a lot of the materials used to build home don't do well at low temperatures and/or low humidity.

-The refrigerator in unit #5 is not operating properly as the temperature 58 degrees – recommend having an appliance repairprofessional repair.

As far as there not being a plan to protect the water heater, I try to be objective and honest with myself when assessing problems so I would say that I do agree that there was not enough of a plan in place to protect the water heater because I never considered a circumstance of freezing temperatures mixed with power outages.

As far as the water temperature have you checked the settings on the tank ?

In final stages of buying a foreclosed home that has the girlfriend of the foreclosed owner still living there.  Foreclosure was in Oct 2020 and best as I can see, condition of home is still very clean and she does no...

Not to mention the extremely abnormal sub zero temperatures we got 2 weeks ago, our house did great!

Throughout the rest of the freeze, my roommates leaked the spigots and battled temperatures as low as 38 degrees in the house as the Texas Freeze Fiasco raged on across the state.

Thanks,Stefan Mini splits have been great for me, but you have to make sure you get the right ones or they will shut off under certain temperatures. 

They say you should have resistance electric for extreme temperatures.

Doing mechanics, landscapers, tow truck operators, welding in back.