They already responded three months ago that they are not renewing the lease.

Tenant shall have abandoned or surrendered the Premises if any of the following events occur and if Tenant’s personal belongings have been substantially removed, and Tenant does not appear to be living in the Premises in Agent’s reasonable judgment :Tenant’s move out or notice to vacate date has passed; Tenant is in default for non‐payment of rent for 5 consecutive days; water, gas, electric, or any other service for the Premises connected in Tenant’s name has been terminated or disconnected; Agent is in the process of judicially evicting Tenant for any reason; and Tenant fails to respond for 2 consecutive days to any notice posted on the inside of the main entry door to the Premises stating that Agent considers Tenant to have abandoned. 

Ruth, as the CEO of REI Call Center I wanted to personally respond to your message and express my sincere apologies for any disappointment you’ve encountered.

So you don't respond to the phone at all.Best practice: Send over the application and lease, the 3 day notice, bullet points on how it was served, the other unpaid rent for the second count, a check for the fee and ask when to be in court.

I included a tid bit about ConnectLinx on that page as well and will update more once the owner finally responds back. 

Thanks for responding 

I am eager to build long-term, mutually beneficial relationships with wholesalers who can provide quality properties that meet our criteria.If you are a wholesaler in the Cleveland area or its suburbs, or if you have any recommendations, I would love to hear from you.Please feel free to reach out to me via private message or respond to this thread with your contact information and a brief overview of your offerings.Thank you for your time, and I look forward to the opportunity to collaborate with some of the fantastic wholesalers in our community.Best regards,Tom. 

That's good information, @Chris Seveney and @Evan Polaski , thanks for taking the time to respond. 

@Erin Silva I usually do recommend J Scotts book in these situations but was quickly responding.  

If you decide to keep the existing listing, respond to all reviews especially the bad ones.