I do agree though that since I am just starting out, going to the court house is my best option.

Roommate 2 is extremely outgoing and eccentric. 

I only use my cell for out going calls and for my wife to call me.

 $12,000 interest outgo minus $4000 interest income equals paying net $8k interest.  

Plus, the CRM records every attempted call, every incoming and outgoing call, emails, text, and really so much more than just a use of tracking phone calls.

If you feel it is the right time to pull out, go for it.

Sounds like you are on the right track and probably need more information to give real advice, but in general when you are still starting out going smaller / cheaper properties is usually smart so mistakes if made are less costly

I'm also scaling back my outgoing marketing costs and focusing on personal relationships that have been beneficial.

He set it up so that when someone calls the hotline number, it goes directly to voicemail and our outgoing message on the voicemail lists details of properties we currently have available for rent.

The website and apps are somewhat clunky, and problems like dropped/interrupted calls, inconsistent outgoing calling capability and mobile app slow syncing result in customers receiving a less than professional experience.I notice you also asked Darryl D. in a separate post a few days ago about practical application of Twilio, which is my exact question about them also.