Not to mention its old but the soil is a big issue then just drive on the roads that is Yazoo clay popping up and creating the pot holes and I have seen roads heave 6 inchs to a foot after a big rain..

I would recommend them to get you set up for seeing all future bookings, the listing info and data, etc. and have them deal with it or simply ask them to switch their STR software to another platform specifically for those units under management...

However in the future because  of how these things tend to go, I would not have called insurance or a remediation company, I would have just fixed it immediately before it got too bad then warned the tenant not to do it again (and to be fair to them it’s odd that simply hanging a picture would cause a major plumbing leak, the likelihood of that happening is so low) and moved on.

On top of that, demand isn't really the problem, it's simply new supply having to get absorbed.

Make it clean, de-risk the exchange process and simply your costs for the exchange.

I can understand the rabbit hole you are deep down in right now!

My point is that we all have our problems, it's simply easier to notice our own because we live here and we have a free media that can talk about them openly."

And, you have an additional $3k in drywall work that wasn't planned because the electrician needs to cut holes to pull the new wires.  

My wife and I approached him to discuss buying it from him since it is simply sitting.

Most banks or credit unions simply wont do them post the GFC..