Had to send my son there (an hour away) to change a lightbulb, even though I asked if they had changed it and to fix the ceiling fan that "just stopped working" because they broke the pull chain.

. $1500 lesson after the water in the ceiling damage)2.

Since this is a valve issue you as the property owner need to replace this soon before it damages the ceiling of the unit downstairs and depending how deep the valves are sometimes it requires to break the walls to fully repair the valve pipes and then yes you will need to repair the wall after plumbing is completed.

Been empty several years, slate roof leaking, heating ripped out, dropped ceiling a mess, assume actual ceiling also a mess. 

They focus on newer buildings with higher ceilings that most tenants want.

Overnight the ceiling in the main floor bathroom of our four plex collapsed due to a water leak.

Overnight the ceiling in the main floor bathroom of our four plex collapsed due to a water leak.

Overnight the ceiling in the main floor bathroom of our four plex collapsed due to a water leak.

There is also an unfinished basement, but the ceilings are not very tall.

So maybe these might be alternatives.Provided that 12 months of rent are all paid no later than the 5th, you could:*Guarantee a lower rent increase on lease renewals (1%-2%)* Offer inexpensive but high perceived value items (i.e. big screen TV) for lease renewals * Provide a Winter Fuel Credit in December if tenants pay for heating fuel * Offer a choice of unit upgrades that you may have been planning to do anyway (repaint, new appliance, ceiling fans, etc.)Basically, find ways to incentivize and reward your tenants with something other than a rent discount.