Once you have vetted out some reputable sponsors, you can then look at the deal itself. 

If all their work was inspected and they got certificate of occupancy, I'd check your purchase contracts. they have subcontractors that should have workmanship warranties. we let the customer's contact them directly and let them know up front what to expect and what a 1 year workmanship warranty is. we don't do the drywall we hire reputable companies who do drywall and they are the ones who guarantee their bid. what market is this in?

I see a lot of discussion here about maximizing profits and adding clauses to leases so that tenants take more responsibility for things, but I'm interested to know some advice about how to take better care of tenants to build up a good reputation and practice business in a fair and compassionate way.

But now there is no doubt: cost segregation results produced by this nationally reputable company are at best sloppy and at worst totally unreliable.Your Honor, I rest my case.

Others, like this one, are so blatantly bad that the sheer volume of people raising money for them have destroyed the reputation of fund of funds across the entire industry.

@Alex Borczyk - just as an fyi - for passive multi-family investing, I've found in general the minimums tend to be around $50K (at least for the handful of reputable syndicators I've looked at investing with).

@Chantell JohnsTo start putting money into multifamily real estate, take these steps: learn first from books and the web, meet folks who've done it, look up good places on sites like Zillow and Realtor.com, get a team with real estate folks, money lenders, and fix-up crews.

It's interesting that many of these VC-backed PMC's, despite having 10k+ properties under management, aren't doing well financially - one of them just merged with another industry-related company also not doing well.Just for fun, here's a partial list of PMC expenses that owners pretend don't exist:Office rentComputers, printers & softwareInternet & phone billOffice furnitureOffice supplies: paper, postage, ink, etc.Office liability insuranceAuto expenses: monthly payment, insurance, gas, maintenance, registration/plate feesBroker license fees: annual, monthly board & MLS fees, continuing education fees, E&O insuranceEquipment: lockboxes, signs, etc.Business income tax preparation and paymentsStaff payroll & payroll taxes Time Tasks: answering phones, calling past due tenants, scheduling tours, taking marketing pics, processing those pics, writing ads, researching rent amounts, posting ads, explaining to owners how rent determined & showing where ad posted, opening & processing mail, posting payments, bank deposits, scanning documents & posting to owner & tenant portals, explaining accounting to owners so they understand their monthly statements, taking pics/videos of repairs, finding reputable handymen and contractors, confirming they're properly licensed & insured and tracking annually, verifying repairs done properly, processing invoices for utility bills, repairs, taxes, city inspections, scheduling periodic property evaluations/inspections with tenants that don't want strangers in their homes, explaining to owners why something is taking so long, and more & more & more...OBSERVATION: many owners only want to pay a flat fee or 50% of a month of rent as a leasing fee - without realizing the repercussions. 

Some criteria to consider when evaluating a market are:- school districts-crime rate- job/population growth  If the crime is low, schools are reputable, and job/population growth are steady/high, chances are you are looking in the right markets. 

Besides Turno, does anyone know of a reputable Cleaner/Handyman in for STR in Seattle?