After multiple calls and emails about the matter (even involving the local HUD office), I finally get a response that says "Unfortunately, HACW is experiencing a temporary shortfall of funding and will be unable to pay the HAP amount for this month..."

However, as you mentioned, there is people for that who will more than likely save you money when you consider the time involved.

They did not communicate the scope well to the plumber, who it sounds like should not have been involved in the first place I would have a point-blank conversation about the above with your manager and ask who he or she thinks should cover the waste of paying multiple professionals to shuffle a thin plastic piece underneath an appliance the tenant was responsible for installing in the first place.

That would be nice, but I suspect that I will somehow be involved in it...?

@Abigail KingStarting a first house hack in Peoria, IL involves researching, education, financing options, and management tips.

OrhiOrhi,You may wanna read the thread below before taking a Property Management recommendation from Bob.Who is Bob Stevens AKA Bob Prisco and what's his involvement in Cleveland? 

Understand the fees involved and calculate the total cost for an entire year of management so you can compare the different managers.

It is actually a little more involved than that sounded but you should get the point.

It would involve putting an external staircase on the side of the house and making the second bathroom into a full bath.

What did your management contract state about screening prospective tenants and your involvement?