So, I would presume that if a tenant sent a partial electronic payment I could simply refund it even at the court hearing claiming that I am not accepting the payment.

I have bought multiple properties personally, where rents were very low to begin with, and were even locked in for over a year, but once that renewal came up, I was able to simply raise the rent and keep the current tenant.

Those guest protection policies for most other channel managers are simply priced as a flat rate <$100 per stay insurance policy.

The time commitment the HH properties took from our company made them simply untenable to continue to manage. 

Does the tenant pay for the utilities as of now and you are simply upgrading the system? 

They CAN be if you are simply leasing to those businesses.

Nashville is a very pocketed city when it comes to neighborhood quality especially in relation to crime rates, overall aesthetics or available amenities.

Looks like many of their JV projects simply got foreclosed on and their investors got hurt pretty badly.

It was done simply because I enjoy helping in my very limited way. 

I would recommend them to get you set up for seeing all future bookings, the listing info and data, etc. and have them deal with it or simply ask them to switch their STR software to another platform specifically for those units under management...