Aesthetic issues are done to the point where I keep things basic, yet functional and if I can get good quality and eye pleasing items for a low cost, I do them. 

The functionality is not impacted, but the overwhelming scratching definitely hurts the aesthetics, so I will be replacing them (my properties have a well-kept look and I want to maintain this standard). 

Aesthetic is easy, performance is hard.

If aesthetics are important to you, I wouldn't call that a "lifetime" roof

You should try and sell the modern bungalow aesthetic you are going for in the description.

There are lots of threads on hardening rentals, but I understand the aesthetic vs. affordability struggle!

This type of amenity and aesthetic has worked its way into the midterm space so people are looking more often for longer term stays than ever before.

They primarily care about comparing the available properties in the market and getting one at a competitive price that is aesthetically pleasing to them.Between the two options given I'd choose tile without doubt in wet areas.

Your color choice was a bad business decision and in all honesty most tenants will not like it so on the aesthetics this tenants actions aren't all that surprising and he's probably doing you a favor.

Where your customer can do their home searches that mimic the aesthetic of Zillow and other popular sites, they can get a property valuation on their current property, and on the backend you get valuable insights on what they are interested so you can give them feedback.