Instead, focus on the criteria you’ve set for tenant approval.Here’s a professional and neutral way to phrase your denial:Keep it General: "After reviewing your application, we have decided to move forward with other applicants who more closely meet our rental criteria."

The village was originally just worker housing for all of the servants and businesses that served the Biltmore, and over time became a trendy & fancy little town just outside the gates.

What I mean is that your deal has to be awesome for someone to be willing to front ALL the money - and for that service you will pay ”a pretty penny” as the phrase goes. 

I was doing it before it had a trendy name and 'gurus' teaching classes. 

Hi Nida,I'm a bit late to the party but better late than never I guess lolIn the search bar here on Bigger Pockets or even a Google research will reveal a lot of info about certain companies.I'd always like to joke around and say that "Google is your best friend" when looking to work with someone new lolI'd like to second Jason's comment who has been around the turnkey game for a long time and has probably conducted due diligence on many if not all turnkey providers over the years.Not many have stood the test of time and I'm proud to say that we have.Not intending to plug my company as we have many battle scars that started from day 1.But still here and still battling away 🤓Why we survived and thrived unlike many others was keeping our operation small and boutique and only doing deals on our terms.Low volume sales and thorough investor pre-qualification (As not everyone that has a pulse is necessarily a good fit for what we can provide).Some investors did better than others but one thing I can happily say is that we always did our best for all.I believe a very important component to any "true" turnkey company is that the penny ultimately drops must drop with them.Meaning, if you invest and things don't go the way as planned it is entirely up to them to rectify.No finger pointing or passing on the monkey to someone else (Like a realtor, contractor or PM).A true turnkey company stands behind it's properties, rehabs and in-house property management.Key phrase here is "in-house property management".Everything must be under the same roof and the provider must take all responsibility for the outcome of that investment.Wishing you much success

The next trend I see are many OOS investors regretting the appeal of cheap properties that don’t pan out long term.  

With that being said, the trend is our friend and rates are moving in the right direction. 

If you don't get clear direction, then it might be a sign to offload it, especially since it's free and clear and your ROE trend is non existent right now.  

Has anyone seen any success in this shipping container trend? I

I'm sure I could have done a better job phrasing the question but I have appreciated all the comments and inputs regardless.I do really like your approach to investing in a multifamily property.