At some point the tenant called Code Enforcement over some minor gripes instead of contacting the PM and expressing his/her concerns.

thanks Colleen -So after I posted this I expressed to my PM that most people are doing 10-12% for property management .

I have expressed my discomfort with them staying more than a week.

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I have had people express interest but they want to know the exact address not just a nearby landmark etc.  

Before you call any family service, how about meeting with them and expressing your concerns. 

Before I closed on the property, I'd expressed concern to the builder about the side yard which had, what I felt, was a significant angle.

Specifically, here in Chicago, the Residential Landlord Tenant Ordinance (RLTO) explains that owners are not required to relocate tenants for cosmetic issues, unless the work significantly impacts habitability, as expressed above. 

Its a long term tenant who has not expressed interest in leaving.

When people express concerns about starting an Airbnb in smaller markets, it genuinely amuses me, as this experience has proven that success is not limited by location.