Sixteen homes to inspect- roofs, hot water tanks, soft floors, siding damage, decks, porches, furnaces. 

Half of the PM's down here can't read contracts, don't know how to inspect a property for damage, etc. - they just use whatever contractor is giving them the most free stuff at the time.  

Most are social medial influencers with only an elementary understanding of real estate teaching the most basic principles....BRRRR, section 8 rentals etc.

It's fine if you don't ever need to cancel, or have any damaged items to return but as soon as you do, their customer service feels nonexistent. 

what is damage protection insurance? 

If you’re using financing, this situation might also influence lender decisions.I have many rentals in Jacksonville FL and have had to evict three tenants.

Insurance protects your property from paying out of pocket for damage, plain and simple.

Once the disaster is over, someone from the lender will verify the structure wasnt damaged and then proceed with the funding. 

I probably should have pointed out in my earlier post that there were these other factors that influenced my decision not to own in that area again.

Everyone is suffering because of the damage this company has created and continues to especially those who invested in properties.