Since Airbnb remits at the state level when I see high numbers (or low) of what I am remitting for other OTAs/direct I then drill down to make sure listings are optimized on all channels.

TrueDoor appears to have a great reputation online, I'll be giving them a call.

Always validate what you read online, things change, I could be wrong, but use this as a starting point in your research.What Is an ADU?

The market is at historic highs and could break at any moment.

Any good recommendations for the collection agency or any way to get the money back from the tenant or any way to report it to the credit bureau?

I recommend you include some of your key qualification criteria in the advertisement.

I went through it anyway bc she had a good footprint online, I liked the designs, and a couple of ppl at another STR group recommended her (not an excuse, I was super busy and thought I was dealing with a professional).

I mainly want a site that offers advertising the property, online payment options, maintenance requests & at least a basic accounting aspect.Thank you in advance!

But presuming you are talking about doing the above, this is a high risk strategy.

I hope you enjoy these books recommendations!