I've been managing places for my aunt up here and in SoCal for about a year now and personally believe that how often a tenant asks for fixes is more based around their personality than anything else.Take my opinion with a grain of salt as I've never used a PM service so don't have any data to actually compare.

Take it with a  grain of salt as most are usually approximations based on algorithms which use many variables

I take the report with a grain of salt. 

I have a few in Salt Lake city/Northern utah!

Just the basics, little shampoo, conditioner, soap and lotion bottles in each bathroom, salt, pepper, cooking spray, coffee grounds, etc..

I'm an investor and agent in Salt Lake City Utah and have had the same exact thoughts as you have.

Many years ago, Home Depot and Lowes used to have professionals from each trade in those departments, most were retired etc, I find that less and less nowadays and find myself helping customers out when I hear an employee giving really bad advice, so just take advice in the big box stores with a grain of salt. 

I do have a handful of clients that have ended up using multiple CPAs just due to who their partners were on different deals, and even in those cases they almost always end up consolidating to a single CPA - taxes are enough of a headache without dealing with 3 different professionals who each only have a slice of the whole picture.If you are going to regularly be investing across the country, it doesn't hurt to work with a firm that has State and Local Tax (often referred to as "SALT") internal resources, though typically this does come from larger firms with larger fees. 

I live in Salt Lake though

So, while it’s technically possible, I would take that concern with a grain of salt.