Unfortunately we've had a very cold winter here, with temps holding below freezing for weeks at a time so many of us are seeing high heating bills in general.

I intend on sending the tenant a bill for the exact repair cost as "additional rent" (per the lease) instead of evicting in the winter and deducting from the security deposit.

If your average heating bill is $150, you may not collect enough in the winter months when the bill reaches $225 but you'll collect extra in the summer when it drops to $65.

If your average heating bill is $150, you may not collect enough in the winter months when the bill reaches $225 but you'll collect extra in the summer when it drops to $65.

However, they didn't insulate that building well so in winter residents consistently get heating bills over $200/mo. 

You can end this by showing them an actual utility bill.

Waste of time, huge room for error and zero reason for a customer to do this.....any Contractor worth his salt will have better pricing/quality/selection on the big stuff and will have guys on his crew that can do those dreaded 'parts runs' for the little stuff. 

They made an error or are just confused, it weeds most of them out.

Through a comedy of errors I had to file an extension on my 2023 taxes and was finally able to hire a great bookkeeper in June of 2024.

If you have ever learned something important by trial and error, then you can probably understand the frustration that you feel when you make a "rookie mistake" or a simple error that creates a big negative result.