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Zillow Rental Manager: BiggerPockets Review
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Quick facts
APPLICATIONS
Tenant applications can either be open (Apply Now button on listings) or available only by landlord initiated invitation.
SCREENINGS
Tenant-managed data generates credit, eviction, and criminal background reports which can be used for multiple listings within 30 days.
LEASES
Landlords can upload their lease and use the e-sign feature. In some areas, a lease builder tool is available.
RENT COLLECTION
Transfers and card payments (backed by Stripe and Plaid) deposit directly into the landlord’s bank account in three to five business days.
AUTOPAY
Pricing
- Listing service: The first listing is free for Zillow, and additional active listings cost $9.99 per week for the landlord.
- Screening service: Applications and screening reports are free for landlords. For tenants, there’s a $29 screening fee, which is charged only once in 30 days and can be used for all participating applications.
- Rent collection service: Online payments are free for landlords, and ACH transfers are free for tenants. Tenants paying by credit card are charged a 2.95 percent fee, and those paying by debit card incur a flat $9.95 fee.
Pros and cons
PROS
- Syndication to widely-used listing sites
- Listing info saved for quick updates at turn-around time
- Auto-reply feature can be turned on or off
- Tools can be used independently of one another while still syncing together
- Rent collection is quickly deposited
CONS
- Collection feature cannot be used for adding additional bills
- Forum users report too many “optional” fields in screening reports, thus limiting the results.
- Not designed for full property management functions
- Limited in-person support