Pam- What is an umbrella policy?
Aly- Thank you. That is some good stuff. During the heat issue before the hvac tech showed I went and bought space heaters as well to help the situation. We have a lot of changes to policy and the lease due to the experience we are having.
Sam- We have sat through some prospects steering them away as well beforewe filled up . I'm in sales ful time and can read people pretty well which has become a very useful skill.
Susan- our last encounter we determined they plan on moving out which was great news. I have read with these types of people you can send a letter stating all correspondence must be done with mail unless an emergency arises. I think i may try that but with living above them and their attitudes i believe they will not listed to that but like you said documentation will be key if it goes further.
Rick- You are absolutely right. I have gained a lot of info and peace of mind on this one post. I am glad I became a member.