Hey everyone!
I'm an investor and agent here in the Kansas City market. I've been investing for a few years now with my wife and I've been a real estate agent for 2 months now with New Western in Kansas City.
The general consensus I have seen around the Bigger Pockets Forums is that New Western has issues and have some very pushy sales agents who take advantage of new investors. First and foremost, I want to apologize for any struggles anyone has gone through when dealing with an incompetent agent at New Western or any brokerage for that matter.
New Western as a whole has been a fantastic experience for the few months I've been here. I think having some investment experience and actually having purchased a property from NW made my transition into this role a lot easier. Unfortunately, and this goes in any market, not every real estate agent is looking out for the investors.
Some people don't support the business model New Western goes about acquiring and selling property, some people don't agree with the earnest deposit, and some people simply think we are all scummy wholesalers trying to take advantage of investors. The simple truth is: it's not true. And sadly, that reputation has stuck because of some really bad apples that have come and gone through some of our offices.
We simply operate as a marketplace for investors to pick and choose properties. We have off-market properties, MLS properties, single family, multi family, land, etc. Our goal is to provide a smooth, easy, and clean process when it comes to acquiring your next rental/flip.
I'll be the first to tell you that you're absolutely correct; not every property is going to be the right fit for you. I tell that to everyone I speak with. I believe to be a successful agent (especially in the investing side of real estate), you must form a relationship first. Know the person, understand their goals, see how you can both be apart of a kick-butt team to tackle their real estate related goals. I was happy to see that the Bigger Pockets group shouted out our brokerage on their Instagram. Please feel free to shine some light if I have missed anything or if there is something you would like to add.