This is my first short sale I've done on my own and I've ran into an issue and don't know how to respond. I've put together a complete and professional short-sale package, and sent copies of all docs to both the 1st and 2nd lien-holders on 9/13/2011.
My offer was submitted via an option contract w/my LLC as buyer and contingencies were included. I alerted both lien holders to the fact that I was an investor who would immediately market and resell for profit. Suntrust is the 1st lien holder. EMC/Chase is the 2nd. After being told by Suntrust that my negotiator was a woman by the name of Maya, I was contacted by a man name Doug from Suntrust via email & phone on 10/15/2011.
He proceeded to tell me that the entire SS pkg I sent over was not legible and that he needed me to resend the following: 1)Contract & HUD, 2)Hardship letter, 3)Aug & Sept bank statements, 4) Listing agreement.
After gathering the requested docs, I resent everything this morning. He responded within 2 hours via email to tell me that the investor does not take option contracts. I was alright with that and was in the process of putting a PA together when I got a phone msg from him. I called him back and to my surprise he stated that Suntrust will not allow me to market the property for resell and that they will be including an addendum that will not allow me to resell the property for 12 months.
Has anyone experience this with Suntrust? I really didn't know how to respond other than to tell him that I would discuss it with my partner and get back to him.
What are my options and how would some of you more experienced negotiators respond to this? I've heard of "90 day seasoning issues" but 12 months seems a little over the top.
BTW...I am a licensed realtor.