All Forum Posts by: Wade Williams

I have experience using AppFolio and would highly recommend it. With a very use-friendly interface and most all aspects of management covered, it is a great tool for any level of manager. 

To apply it to your question, Appfolio tracks property and tenant information, while allowing tenants, vendors, and owners to create portals for online payments, maintenance requests and tracking, and document sharing. Online tenant portals allow tenants to pay rent (or any other charges) with an E-check (free) or credit/debit card ($27 fee - I believe). With integrated accounting software, you can easily check tenant ledgers and run reporting for business analytics. 

It is really a one stop shop for all things management. Depending on the scale at which you plan to implement the software, I do recommend for large 3rd party solutions, supplementing some of the current software short-comings such as inspections, and maintenance asset tracking. For inspections, a great substitute would be Happy Inspector - a very thorough and customized inspection reporting software. For maintenance team management, FieldAware allows technicians schedules to be prioritized and easily tracked with job "Start", "Pause", and "Completed" status reporting, and mobile GPS tracking.

If you have any questions about the applications mentioned above, please don't hesitate to message me.

I appreciate the welcome! Look forward to providing value to the BP community!

Hello Team!

I am asset management professional in Des Moines, Iowa. I have experience in 3rd party management and currently manage a 331 unit apartment community. I focus on multifamily and specialize in agile practices and software implementations. With experience in managing for over 150 investors, from single family to commercial and everything in between --  I am happy to share tips and tricks for those looking to gain information, whether it is a new investor looking to self manage, or a seasoned investor who wants to lean their processes.

Look forward to joining the community and always interested in connecting with other real estate professionals.

Wade Williams