Hi all,
So I was reviewing a list of reviews given by people on RTR (Rent to retirement) and was surprised to found not even one negative, which made me think of my experience and I decided to write a review so as to save people from this scam.
I came across RTR in 2022 through a referral, I researched their reviews and decided I will use them for my first real estate investment which is a turnkey property. I saved some money and decided to pull the plug in April 2024. They identified a property for me and sent me a house in Akron, OH. The point of contact for me was Adam. He gave me some pointers on how Akron is an upcoming city and investment here will be very good. They told me about this area Kenmore which is the next area to be transformed by the city and my investment will be very fruitful. I decided to go on with the property in Kenmore and went through the process. The seller was Steve Yoak from Yoak enterprises who bought the house and renovated it. I was told his work is the best and all his houses are top notch quality, I trusted their word thinking that things will come up in appraisal as well as inspection. the inspection was good, nothing negative was on the inspection, the appraisal was also correct. I was very happy but little did I know the worst was yet to come.
Steve Yoak got me in touch with KS Yoak enterprises who he said was his uncle and PM. RTR told me I should take them as they are good. I finalized the property on May 3rd and they told me they already have a tenant ready to move in (they did not take my approval or anything or even informed me their background). I was super happy. I thought this is so smooth. I got my first rent cheque in june for may rent and everything was good. From mid july I started noticing I have not received any deposits and I thought it might be a delay since it is a new property. Late july I tried to check in with KS yoak and they were confused. After 1-2 weeks they told me the tenants stopped paying rent after the first month. For the next 6 months, I had to deal with the incompetent behavior of KS yoak who could not solve my tenant issue and they had no idea what was going on. After I raised this issue with RTR, they knew they fu*ked and they paid me some money as compensation and asked me to stay quiet and not post anything negative (which I am clearly not doing). Till April 2024, I was the one who managed everything with the tenant and got all the rent and made them pay back. KS yoak basically made the situation worse. I cancelled their contract and when I asked them the security deposit be mailed to me in NJ, they sent the security cheque to some address in Philly. Overall, it was the most stressful investment I had.
Coming to 2024, I decided to sell this property as I am done with this headache. I bought it for 135k and the realtor is saying it will go for max 125k. The property has so much issues now, the basement which Steve Yoak worked on has openings and there are rodent issues. the air conditioning does not works, the house is having other issues with fridge as well. It is shocking that this TURNKEY PROPERTY is anyhing but turnkey.
Overall, I would very much avoid anyone who is using them. They are a scam and they make the most money. I know I am at fault here too that I trusted them blindly. I would appreciate people who can help me on what I do with this property.
