I enjoyed listening to the podcast with Chris Voss, and then read his book, which i found really thought provoking. I was in a real estate deal where the seller's broker said the seller wouldn't budge an inch on price or concessions. I asked if I could write the seller an email as I didn't trust that telling my realtor to tell the seller's realtor to tell the seller would get much traction. So I wrote an email outlining some issues, never using "I, Me or mine" type language and utilizing some info the seller's broker mentioned at a showing which I learned from the book Never Split the Difference. After the email, the seller agreed to pay for $5000 in sewer line repairs that he had refused to do before!
I did give my real estate broker a copy of Never Split the Difference, but I don't think he finished it.
I did attend a one day workshop in Dallas put on by Chris Voss and the Black Swan Group Sept 7, 2018. Part of the price of admission was a 1 hr private coaching session valued at $1500 that would be scheduled at a later date. Maybe I should've opted for the 1 hr coaching session as it would've been a lot cheaper than flying to Dallas, staying in a hotel for 2 nights, uber, meals, and house/pet sitter.
The one day seminar, Tactical Empathy, was generally good. I would give it 3 1/2 stars as by the afternoon the Black Swan staff was doing their best to fill up the time till 5pm with various anecdotes of how they negotiated with the airline ticket person or the hotel staff, or how they were given upgrades and freebies. These stories all may be true, but it was used to fill the time. There were numerous breaks to also fill the time. It would've been much more helpful to have ended at 3 or 4pm so people could more easily catch flights than make it a 9-5 day when there wasn't enough material to take up that time.
Finally, a month has passed and no word on scheduling the one hour of coaching included in the $1899 price for the one day seminar. No one answers the phone at Black Swan, and the responses to email inquires about the coaching session are someone will get back to you.
How do you communicate with Black Swan when no one answers the phone, or you get the run around via email?