@Brian J Allen Absolutely.
First, I should say I do have my real estate license, and originally thought about representing myself. But I've done all my work in Boston. Worcester, about an hour west, is a completely different market. Different areas, different tenant base, different local minutiae, and different contractors, handymen, electricians, and more. Also important: I had never done a multifamily deal before.
I looked at everything that I had going against me on a deal like this, and figured if I did make a mistake, it'd cost me more than I'd save from collecting my own commission.
I originally contacted Brian, who I had seen here. We toured several places together, but at the end of the day, the place I liked the best also happened to be his listing. Brian is a standup guy who is honest and extremely trustworthy, but in this deal he had to put the best interests of his client first, so we brought in Jeff Torres to represent me.
There were some challenges. The seller drove a real tough bargain during the entire negotiation phase. A couple days before closing, we received word that the drop ceiling had fallen out on one of the units. Had I been representing myself, I would have had to track down the first contractor I could get in touch with, hustled him in, get a quote, and then hope it's not a rip off since I didn't have time to shop around before closing, and couldn't delay it any longer. But, by having a buyer's agent who lives and breathes Worcester multifamily homes, I could get a trusted contractor out immediately to give me a quote, and then hear from both Jeff and Brian whether that quote was reasonable. Same for the electrician, the window installer, and anyone else I needed to get in touch with. And there's also just some knowledge that you can't find online. Things like which colleges would actually have students who would consider renting there-my place is likely too far for most undergrads but it's possible graduate students would be interested. In Boston, if you don't get an apartment rented by September 1st, you have to accept that most likely it won't be rented until the following June. It was great to talk to someone local to explain what the Worcester rental cycle is and how it's more forgiving. Even down to things like which highways don't get backed up, or which local programs to use and how far ahead to call.
The real takeaway for me is this: there are people out there, in every market, who are bona fide experts. They understand the granular details of every neighborhood and every property, and how to navigate the local market. If you're not one, it's worth it to bring one in. I've studied the Worcester market and studied real estate investing, but unless I started doing it full time (which I can't because of my job), and continued to do it full time for years, I wouldn't be able to get the same level of expertise as people like Jeff and Brian.