My wife and I are expecting our first child in June. We have 65 rental units (single family, duplex, triplex, multi, commercial etc) and we both have full time jobs. Currently, we self manage all of them and do the showings, leasings etc. We could hire an outside property management company, but we have seen the local property management companies fees/contracts, and it would be quite cost prohibitive with this many units. We are considering hiring an in house property manager to handle day to day tenant interactions, showings, leasings, bookkeeping and probably other items that I haven't listed. They'd be a W2 employee. We'd certainly have to train them and guide them along the way, especially the first year or so, but our goal is to retain a long term W2 property manager.
Has anyone out there done this? I scoured BP but mostly saw people hiring management companies, I was having a difficult time locating many posts about having an in house property manager. Now that we have as many units as we do, the numbers do not seem to make sense for hiring a management company. Losing 10 percent plus the first 1-2 months rent would crush profit margins, and the management really isn't that hard to do, I'm just looking to free up our time to raise our kid. Has anyone had good/bad experiences with this? What are some things that you found worked for training your in house property manager? Was there a lot of turnover with having your own PM, or did you find that you were able to retain a long term employee? Did you have better success with in house vs management company? Are there any online courses for training property managers? I'd very happily train this person, but a course can really cover a lot of ground quickly and introduce a lot of information to a new employee.
Thank you for you input,
Gabe