I take 25% of one months rent for a renewal. I VIP the tenants and because of me the tenants stay over 6 years on average. "The fee guarantees the service". The owner saves from costly turnovers. I also keep 100% of the late fees as I am the one emailing late at night on the 5th and making calls early on the morning of the 6th and the owner never knows. The owner pays this fee for me to absorb the hassle factor of the tenants. I also charge a secondary mgmt fee of $150 every six months for a very thorough property and tenant assessment, and the second one is timed 45 days before lease end. This fee, is to guarantee maximim property appreciation, by not having any deferred maintenance and keeping the tenant in line. A 200k property will appreciate $8800 annually based on the 50 year average of 4.4% so this fee is for the property appreciaton, the greatest source of wealth accumalation an investment property can provide, assuming it is properly leveraged. I am a fee based professional, the fee guarantees the service, and I may be $300 or so more a year from the other companies, but you will never have a multi thousand dollar rehab from a bad tenant on my watch. Fees are also insurance, but only pay the fee for the excellent service. I can tell you owners that use more than one company, always switch all their doors to me, and my fees are very high, as they know the property is being well taken care of. I also charge $35 for each door to e-file the 1099, and send the owners operating statement. I am a millionaire real estate investor myself, and I analyse the numbers at the end of the year and recommend to the owner what they should do with the door, remodel, sell, refinance, repurpose, etc. I do not just mail a 1099. You do not get that with the other companies, at least where I live. Also, can you honestly say without the fee you would spend the time on the property every 180 days, with a clipboard, a 4 page report, photos, full exterior inspection, usually I invite my GC, very thorough and the tenants are like privates in the army, they know we are coming, and this is different than just sticking your head in the door at renewal time and we educate our owners that is what the other companies are doing when they tell us "the other company does not charge the fee" We are fee based professionals, and the fee guarantees the service. So my main point is, the fees are a great investment if the service is very high as you get peace of mine and protection. One day when I retire and hire a PM company for my portfolio, I will offer high fees as I want the job done right and I want peace of mind and no surprises, and that will cost you a little more.