This is the long story short. We had a house fire and lost practically everything. After the fire, our insurance company sent out an adjuster for the construction portion and another adjuster for the contents/textiles portion of the claim. During the estimating process, we hired a company to give us a bid and possibly do the work if it made sense. The damage from fire, smoke and water are pretty significant. There was a negotiating time frame after the numbers came in. We agreed on the price but the last day of negotiating I found out the insurance company won’t pay for the land on the property I will be buying. I lost about 30k because of this. That was the 30k that took me two weeks of grinding out with my adjuster what needed fixed and what didn’t. Anyways, I’m just using numbers to explain. We agreed at $400,000. The house I want to buy is $450,000. Land value of $80,000. Which means there is $30,000 I can’t use to buy the house. I still have to pay off my mortgage on the burnt down house. So, I’m using a lot of my own money. 30k was a big hit. There are many reasons we are going this route that I won’t get into. We have 4 kids and buying a preexisting home is what’s best for the family.
So, we found a house and started going thru the process. I'm a veteran and I am using the VA loan. I asked the mortgage broker over the phone at least 2 times and sent an email on the importance of the land value on the house we are trying to purchase. He told me that every appraisal has the land value. The reason I was asking so much is because I read that sometimes the VA won't put the land value on the appraisal. After being reassured several times it would be on it. It wasn't.
My insurance company disregards the home that is lost and looks to the home I want to purchase. Again, they won’t pay for land value. The county has the land value at 75k. For those who don’t know most of the time the county is less than what a appraisal will be. The insurance company is now sending out an appraiser to figure out the land value. If anyone has ever worked with insurance companies on a big claim like this knows that this is not good for me. I REALLY WANT TO GET RID OF MY MORTGAGE GUY. He obviously, didn’t take what I was telling him seriously and didn’t look into what I was asking. I look at it like why should the broker make money off me? It was such a simple request on my end. I told him several times the importance of the land value and how my insurance company is nickel and dimming me. I’m really frustrated with this guy. We lost soo much and something I feel should have been avoided could and prob will cost me and my family more.
Can or Should I fire the broker?
If so, do I have to restart everything?
Do I lose my earnest money?
If anyone can answer these question and have any good advice we would appreciate it.
Sorry so long it’s the shortest I could write it and still make sense.