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All Forum Posts by: Shamus Wheeler

Shamus Wheeler has started 3 posts and replied 37 times.

Post: Wearing out an agent

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42

Originally posted by @Brandon Pelfrey:
Thanks for the reply Shamus, that's a really good point about the potential of an investor being more of a repeat customer than a regular home-buyer would be. It seems from the responses I've gotten here that the best thing to do is to be as up front and clear as you can from the get-go about what you're looking to do and what your strategy is.



Originally posted by @Shamus Wheeler:

Hey @Brandon Pelfrey,

It's all about finding the right agent. I've found that it is best to be communicative about your strategy and what you are looking for. Some agents will see the value in you as a long term, repeat customer, and most will not. You will know when you find the right agent. I personally talked with 4-5 agents before I found one that worked will with me. I felt the same way as you - like I was bothering people and that these agents weren't interested in helping me (they weren't). When I finally found an agent that I could work well with, things started rolling quickly. Now I can get information about my market as quickly as I need to. It's all about finding the right person.

Now for how to find that agent, other people probably have better answers than I do. I just messaged agents on realtor.com who had listings that I was interested in until I found someone that I clicked with. I'm sure others on here have more tactful strategies like meeting agents at networking events. However you end up doing it, you will find someone. Good luck!

 Exactly! One thing that I've found helpful in communicating your strategy and finding a good agent is being clear on your criteria. If an agent sends you a few prospective properties, reply with exactly WHY these are or are not good deals for you. Agents who want to work with you will start sending you properties that they think loosely match your criteria and ones who don't will stop sending anything. I like to give agents rough criteria such as "3 or 4 units at a price of $40,000 per unit" that they can use quickly with no analysis.  

Post: Best Free Property Management Software

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Account Closed:

I just want to know now the differences between Cozy and Tellus. It seems like Tellus integrates with Cozy so I wonder what Cozy offers that Tellus doesn't.

 Tellus offers a mobile solution, while Cozy doesn't. Cozy offers a desktop solution, while Tellus doesn't. If there's a reason why you need both for work orders, you could use the integration? I can't see another reason, but this is just based on my basic research into both. I'm sure one may have stronger features than the other one that someone with more experience with them could point out. 

Post: Best Free Property Management Software

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Account Closed:

@Shamus Wheeler - I read that Naborly offers background and credit checks on tenants for free for tenants AND landlords in the USA. That's pretty incredible! I found the excerpt below from their website.

"Naborly offers unlimited FREE tenant screening & credit reports to every landlord & property manager in the United States and Canada. Optional criminal background checks are free for US customers and only $25 for Canadian customers. There are NO ANNUAL FEES and NO HIDDEN COSTS. We make money by simply offering tenants the option to purchase their Renter's Insurance with us once they are approved for a property."

 Yeah, it seems like an amazing service! I was deciding between the same PM software you are (how I found this thread), and now I'm definitely going to try Tellus!  

Post: Best Free Property Management Software

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Connie Chan:
Originally posted by @Shamus Wheeler:

@Account Closed have you used Tellus to screen tenants? How was it? The only reason I am skeptical is that most platforms charge $30-$40 to screen tenants and Tellus is completely free. 

I haven't had tenants move out yet so no, but my mom has looked into it for one of her rentals that might need to be listed soon. I believe customer service told her they partner with a screening company and have some corporate deal. Maybe you can ask for a sample report?

 Right, they have a partnership with Naborly. Does anyone on this thread have experience with Naborly? There was only one forum post about it and it was from 2016. It all seems good though - I'll probably give it a shot and report back. 

Post: Best Free Property Management Software

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42

@Account Closed have you used Tellus to screen tenants? How was it? The only reason I am skeptical is that most platforms charge $30-$40 to screen tenants and Tellus is completely free. 

Post: Wearing out an agent

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42

Hey @Brandon Pelfrey,

It's all about finding the right agent. I've found that it is best to be communicative about your strategy and what you are looking for. Some agents will see the value in you as a long term, repeat customer, and most will not. You will know when you find the right agent. I personally talked with 4-5 agents before I found one that worked will with me. I felt the same way as you - like I was bothering people and that these agents weren't interested in helping me (they weren't). When I finally found an agent that I could work well with, things started rolling quickly. Now I can get information about my market as quickly as I need to. It's all about finding the right person.

Now for how to find that agent, other people probably have better answers than I do. I just messaged agents on realtor.com who had listings that I was interested in until I found someone that I clicked with. I'm sure others on here have more tactful strategies like meeting agents at networking events. However you end up doing it, you will find someone. Good luck!

Post: How do you self-manage your rentals?

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Shane H.:

Are there any RE agents in the area that you could pay to do showings and find renters? They may also have leads on a good maintenance person.

 Definitely something that I need to look into - thanks!

Post: How do you self-manage your rentals?

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Connie Chan:
@Shamus Wheeler

My recommendation is to try managing it yourself at first. It’s the best way to learn what property management entails and more importantly it will also help you know the property better. For example you’ll notice more things that should be fixed or better maintained and also get a real sense of how much it cost to fix things.

After you get some taste of it, then if you’re too busy you can hand it off to a manager.

There are also property managers that help with just the tenant search and listing. So you could outsource just that part and it won’t cost nearly as much.

Lastly make sure you have your systems in place and a good way to document things. I use Tellus which is a free mobile app to collect rent for free and back up all my chats with my tenants. It also lets me take photos of receipts and categorize it by unit so finances are easier. Whatever system you use make sure it is something you can stick with.

 Thanks for the advice - this makes a lot of sense. I will definitely check out Tellus!

Post: How do you self-manage your rentals?

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Patrick M.:

I would consider sitting down with the property management company and informing them of your concerns and see what you can work on. Let them know of your 5 year plan and how they could be a part of it.

5hrs. is a long way away

I self manage and a property manager does not appeal to me- but I am 15 minutes away.

1. Stop worrying about a handy man. Your #1 concern as a long term investor in that community and as an investor in general is to get the best tenants you can get. Figure out how you get there, and I don't think it is through a lock box or having a handyman show the unit.

I personally would not rent to someone who is going to be looking for free or discounted rent for doing odd jobs around the place. Good tenants keep me informed of the goings on when I need to be informed, they feel like they have a vested interest. Maintenance issues will present themselves- but they are the easiest thing to deal with. You need to figure out a method that will scale and keep you wanting to do this. There are plenty of books and advice on building a team- but people need to be paid for their time. I demand quite a bit, and I am happily rewarded with it. ;)

Trust me- you get one bad tenant/issue and that 5 hours is going to mean all the difference.

 I agree that offering discounted rent incentivizes the wrong kind of tenant. I think I will approach the PM company about some of their fees - thanks!

Post: How do you self-manage your rentals?

Shamus WheelerPosted
  • Rental Property Investor
  • Albany, NY
  • Posts 37
  • Votes 42
Originally posted by @Mark Fries:
@Shamus Wheeler

Sounds good...and DO NOT pay the handyman upfront..only upon completion and with photos. And do not use craigslist to find one...

 Thanks, great tips!