All Forum Posts by: Summer Chen

 Thank you for the tip, Charlie!

 Thank you for the reassurance, Rachel. Most time they text me from FF then I can see their brief profile. Other times they may call me asking for the address then I don't know if it is a scam. What can we do to make sure that they are from an actual insurance/relocating company? 

 Thank you for the tip, Colleen. I will do that. It did happen that people asked for a tour then didn't show. 

 Thank you Collen! It is a dilemma. Usually the relocating/insurance company asks for the specific address for their adjuster to approve it first before we reach the lease agreement stage. If I don't give them the specific address, then we will not be able to move to the next step. Same thing with a potential MTR tenant who wants to tour the house in person first. 

 Thanks Allen. I do have surveillance cameras on site. 

Thank you Nicole. They often say that they need the exact address to submit to the adjuster for approval or they want to tour the house before they can decide to rent it. In this way, it seems that I cannot give an approximate address. How would you deal with it? Thanks!

Dear friends, 

I have been receiving inquiries from insurance company, temp housing company, and random clients in FF asking for the exact address of the house, then I don't hear anything back after I gave out for a few times. Would you provide the address to this kind of inquiry? Not sure if it is a scam or if it would pose potential safety/privacy issue. Could you please advise? Thank you!

I have been searching information today regarding security camera policy. 

So the outdoor cameras are generally allowed as long as we disclose them to the tenants. 

Regarding the indoor cameras, airb&b has banned them since March 2024 even if they are in the common area. 

Here is quoted VRBO policy:

"Vrbo, another vacation rental company, states that it does not allow any form of surveillance device inside a property, with the exception of smart devices that are allowed "as long as you have been informed of their presence and given the option to deactivate them." Mar 11, 2024"

I am going to remove the 2 indoor cameras now. 

You guys are awesome! Each input is so helpful and practical. Thank you all, Bonnie, Jamie, and Mel! 

I have outdoor surveillance cameras in the front yard and back yard. There are also 2 indoor cameras: one in the kitchen to make sure nobody forgets to turn off the gas oven or leave the sink full of dish. Another one in the living/dinning room to ensure no intruder when the house is vacant. Should I remove these two indoor cameras when the house is rent out or it is possible to keep them on after I notify the tenants? I assume tenant may not care about the outdoor cameras.

Hi Bonnie, 

This is very helpful. Much appreciated!

Regarding tenant application, do you ask each tenant to fill out the complete California rental application form which requests all previous employment and residence details or only ask for the tenant's SSN and driver's license?