I own 3 homes in Jackson for about 5-6 years now. I use John Morgan with Reality Sales and Management for 2 of the 3. Not the best when it comes to communication. He recently had most of his office staff replaced for a variety of reasons, some for shenanigans...he won't/can't elaborate.
But he has not ripped me off with repairs & is genuinely a nice guy. The month to month invoices are kind of a mess. I prefer incoming rents arrive at the same time every month. For now, I factor in the turnover at the office.
Like I said, not the best. Jackson is plagued with problems. One of their maintenance guys was murdered about 18 mo ago, while scouting a property on his way home. Parked his truck on the side of the road, was on foot when he was shot in the back by a 15 yr old gangster with a lengthy rap sheet. I wish I had bought nicer homes south of Jackson. Lastly, here's the catch...I would sell these homes but I would be lucky to get what I paid. A major downside of turnkey. They cash flow well though so it is what it is.