@Greg Weik Some great tips there. Thanks.
Refrigerator are must is the area we are in, whether it's a Class A or F rental. I made one tenant (they are sloppy) buy their own when they moved in for reduced rent, I took risk of damaging new hardwood floors.
When I was a tenant one of my leases said that tenants pay first $50 as deductible. I didn't like that. It was a class C building, my rent was lower than my 0% APR monthly car payments. (That place helped me save money.)
My refrigerator was very old and I wanted to get it changed. I think it didn't work well either.
Now, my tenants want to get things changed for no reason. Those refrigerators are old and work well. Some tenants have downsized and hard to please and never like the refrigerator. I'm reluctant to change what works well. Setting the expectation in the lease is the best thing. I have inherited tenants in one of the properties and i need tips to get my new lease signed.