@Arthur P.
Here are our thoughts and actions. Being empathetic to the tenant, we want to work with them, but also know that most that can take advantage, will. We have family as well as student tenants. We will not be reaching out to our tenants, rather letting them come to us.
In order to stay ahead of this, we called the local township trustees office to find out if the local government was working on any assistance programs. They are in fact awarding rent and utility bill assistance, and described in great detail what the tenant will need to bring in order to apply. We have had only one student reach out to us, and we directed them to the trustees office with a phone number and address.
Maintaining tenant accountability, we are leaving it in their hands to find ways to make rent. If it should go past that, we may implement a payment plan for one month to be divided up and included in the next 3 months rent. This will be a last resort option that will have a strict adherence policy.