All Forum Posts by: Andrea Collatz

Hi @Sara Barb

Instant criminal results are not available for Wyoming, Delaware, South Dakota, and Massachusetts. If you have any other questions feel free to send me a note. Thanks!

Hi @Paul Ewing

I'm a representative with TransUnion SmartMove. I'd be happy to help you with the coupon code, just send me a note. Thanks!

Hi @David Schneider,

Thanks for signing up! I hope my email to you was helpful but I wanted to also confirm here that more information can be found about ResidentScore and the current scale here: https://www.mysmartmove.com/SmartMove/landlord-credit-check-service.page. I hope that answers your question. If I can help with anything else please let me know. Thanks!

Hi @Scott P. and @Jeff Bridges,

I’m a representative with TransUnion SmartMove. A SmartMove eviction report will return eviction filings as well as completed evictions. If you have any other questions about our eviction reports feel free to email me or send me a note on BP. Thanks! 

Hi @Nick Ferrari

I'm a representative with TransUnion SmartMove. If you have any questions about our service please feel free to send me a note on BiggerPockets or an email. Thanks!

Hi @Roshan K.

I'm a representative with SmartMove. We'd be happy to help look into this, please send me a note on BiggerPockets or an email. Thanks!

Hi @George P.

I'm a representative with TransUnion SmartMove. We apologize for your trouble and will reach out to you directly to help. Thanks! 

Hi @Account Closed

I'm a representative with TransUnion SmartMove. The difference is in the way the credit report is received. A landlord that pulls credit directly from a credit bureau will need to have an on-site inspection. SmartMove uses a process in which the renter “pushes” their credit report to the landlord, which does not require an on-site inspection and allows the landlord to view reports within minutes. The renter’s social security number is masked to protect their privacy and to relieve the landlord of the responsibility of securely storing this information. If you have other questions feel free to send me a note on BiggerPockets. Thanks!

Hi @Brian Pinckard

Landlords have the option of ordering an eviction report such as the one offered through SmartMove: https://biggerpockets.mysmartmove.com/SmartMove/eviction-check.page. If you have any other questions feel free to send me a note on BiggerPockets. Thanks! 

Hi @Account Closed

I’m a representative with TransUnion SmartMove. SmartMove masks the applicant’s social security number for their privacy, and to relieve the landlord of the responsibility of storing this sensitive information. Since the landlord is not collecting the SSN it reduces the paperwork and long approval process typically required to initiate a credit inquiry on a consumer.

Additionally, SmartMove verifies the applicant’s identity by requiring them to enter their SSN into the SmartMove system and answer a series of personally identifying questions. Only once the applicant’s identity has been verified are the reports released to the landlord.

SmartMove’s consumer reports contain credit and public record information on consumers that is updated regularly from thousands of sources of data. Although update frequencies vary, many sources update on a daily or weekly basis and we update our information as soon as we are provided with new data. Our goal is to provide our customers with accurate reports based on the highest quality of data sources available to us.

If you have any other questions feel free to send me a note on BiggerPockets. Thanks!