Hey Ed,
I'm sorry that you are having an issue with Chris. You asked for opinions of people who have dealt with Chris and it seems that you received a lot of responses.
Personally, I don't see Chris as a "guru", because of the negative connotation that goes with the term. He is very knowledgeable and I truly think that he is there to help his students. I took his program three years ago and have used his strategies several times.
Most "Gurus" would be finished with you after the program ends... I would know because I've dealt with several. However, since finishing his program three years ago, I have submitted a few deals through Chris and he has always called me back within a day or two to confirm the details of the deal before sending out to the network. As a matter of fact, I just spoke with him two months ago and was surprised that he even remembered me after such a long stretch without communicating between the two of us. Just as a comparison, I was in a program with a local guru who attends the same REIA meetings I go to monthly, and I guarantee he doesn't recognize my face or name after paying $15,000 to him!
While going through the program, I never had an issue if I spoke to Chris or Steve to get my questions answered. If one wasn't available, the other would call within a reasonable time. I also knew that I wasn't the only student, so patience was necessary.
So, is Chris perfect and is he going to be the absolute best solution for every student? Not even close... He is a tough mentor who expects everyone to actually do the work necessary to succeed in his program. It took me a couple of weeks, but once I got past the fact that Chris wasn't going to hold my hand and he and Steve expected me to put in the work, I really started to enjoy the program. Once again, it's not for everyone...
Anyway, this was supposed to be succinct response, but it turned into a novel. I hope that this helps gain a little perspective (from my experience) on the situation that you are going through with Chris and his organization and I hope you two can get the issue resolved peacefully.
Matt